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04 Sep 2010

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	How to set up your mail account

Solution To set up your mail please use the information below:

Server names as you would need them below:

smtp.dsl512.co.za    -> IS ADSL
smtp.dial-up.net     -> IS Dialup (56k and ISDN)
smtp.saix.net        -> SAIX ADSL
smtp.iburst.co.za    -> iBurst
mail.mtn.co.za       -> MTN 3G
smtp.vodacom.co.za   -> Vodacom 3G

To begin, please open up Microsoft Outlook Express or Microsoft Outlook on your PC.

1.    In Outlook, click on “Tools” on the menu bar at the top and scroll down and click on “Accounts”. (In some versions “Email Accounts”)

2.    A new window should pop up showing you all your mail and news accounts. Click on the “Mail” tab at the top of that window. Now click on the “Add” button on the right of the window, and select “Mail” on the fly-out menu. (This step is skipped in most versions of Outlook)

3.    A new box should pop up asking you to type in your name. After typing your name, click on the “Next” button at the bottom. That should take you to the next section. (Some versions of Outlook will have other info covered in the steps below in this section too)

4.    This section asks you if you want to set up a new account, or an existing account. Choose the new email address option, and type in your email address: user@your_domain_name.co.za and click the “Next” button. (Some versions just assume you want to set up a new account and won’t give you the option)

5.    This section is the technical section – don’t get a fright. Have a look at your credentials at the top of this page – see any similarities? Make sure the Incoming mail server is set to POP3, and then type in the server address as above in the field. Now type in the SMTP server address, as given above.

6.    When all fields are completed, click the “Next” button.

7.    This section is the Authentication section. Look at your credentials at the top of this page – know what to do?
Make sure “CAPS LOCK” is OFF on your keyboard and type in your username and password. Make sure “Remember Password” is checked on, and “Secure Password Authentication” is NOT checked, and click the “Next” button.

8.    OK, now you’ve set up your email account on your PC to retrieve mail. Now let’s set it to send mail - follow steps 1 and 2, but instead of clicking on the “Add” button, click on your existing account pop3 as above and then click on the “Properties” button on the right. (Double-clicking on the account name will also pull up the properties – also, some versions have a “More Settings” button for this task, which saves you the trouble)

9.    Click on the “Servers” tab at the top of the window. Near the bottom of that window you’ll see a checkbox that reads: “My server requires authentication” with a “Properties” button next to it. Make sure the checkbox is checked on, and then click on the “Properties” button. Select “Log on using” – then fill in your account name and password again, make sure “Remember password” is checked, and “Log on using Secure Password Authentication” is NOT checked. When you’re done, click on “OK”, then click on “Apply” and then “OK” again.Now you should be able to send and receive email through our mail server. If there are any problems, double-check your username and password again. (Passwords are all in lowercase)

For instructions on how to set up other programs (such as Mozilla Thunderbird), please contact a support person for information.

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06 Oct 2007 08:53 AM

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